Privacy Policy

Last Updated: March 5, 2026

1. Introduction

Metal IQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us about our metal fabrication services, or engage with us as a customer or business partner.

2. Information We Collect

We may collect information that you provide directly to us, including:

• Contact information (name, email address, phone number, mailing address)
• Project details and specifications for metal fabrication quotes and orders
• Business information (company name, job title, project requirements)
• Communication records (correspondence via email, phone, or contact forms)
• Payment and billing information for completed orders

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, pages viewed, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Provide, process, and fulfill your metal fabrication orders and requests
• Respond to inquiries and provide customer support
• Send project updates, quotes, and order confirmations
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our rights
• Send marketing communications (with your consent, where required)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., shipping, payment processing)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about our cookie practices, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: